nopCommerce Hosting

Summary: This page describes how we host nopCommerce stores on Microsoft Azure. It is for store owners who want the host and the nopCommerce developer to be the same team.

nopCommerce runs well on ordinary .NET hosting until something changes: a version upgrade, a plugin that stops loading, a sale that doubles the traffic. At that point a general host can tell you the server is healthy, and that is all.

We are a nopCommerce Silver Partner. We build nopCommerce stores, write plugins for them, and host them.

What Is Different About Hosting nopCommerce

• Plugins. nopCommerce loads plugins at start-up, and how the store is scaled affects whether they load correctly. We size and configure the environment with that in mind.
• Version upgrades. Custom code and plugins that worked on one version often break on the next. We carry stores through major upgrades with their customizations intact.
• Integrations. Tax, shipping, payment and procurement connections are checked after every change.

A Store We Host

Southland Medical has run its nopCommerce store with us since 2019, including built-in cXML punchout, and we have carried it through major version upgrades. nopCommerce published the story as a case study. Read our case study.

What Is Included Every Month

• The platform. Your application runs on Microsoft Azure, on infrastructure we size to what your traffic needs.
• Database backups. We can restore your database to any point in the last 14 days. Weekly backups are kept for four weeks and monthly backups for four months.
• File backups. Uploaded files and images held on a file share are backed up daily.
• Your application code. It is redeployed from source control, so a rebuild does not depend on a server copy.
• Monitoring that reads the page. A site can answer “OK” while showing visitors an error. Our checks confirm the page contains what it should, raise an alert when it does not, and restart the application automatically.
• Load alerts. We are alerted by email and text when processor, memory or database load stays high.
• A monthly malware scan. Every site is scanned each month for malware and card skimmers and compared against a known-good copy.
• Platform patching. Azure patches the operating system and runtime. We handle updates to your application.
• A firewall at the edge, where it fits. A web application firewall that blocks known attack patterns before they reach your site is available.

What Is Billed Separately

• Changes to your site’s code or content.
• Work caused by a sustained increase in traffic, or by an attack on your site.
• Security audits and penetration testing, which are a separate engagement with their own scope.

How Support Works

We respond during Pacific business hours. Outside those hours alerts still reach us, and response is slower. A staging copy is set up when a change needs testing before it goes live.

What It Costs

Hosting for a nopCommerce store starts from $150 a month. The figure for your site depends on its traffic, its database and what it connects to, and we quote it after the free review. Changes to code or content, and work caused by a traffic increase or an attack, are billed separately.

If Your Site Takes Card Payments

You are the merchant of record, and PCI compliance is assessed against your business, not your host. We are not a PCI assessor. What we do on the hosting side is specific: we keep card data out of your database wherever the payment gateway and your business rules allow it, scan every site monthly for malware and card skimmers, and keep the platform patched. Security audits and penetration testing are a separate engagement.

Talk to Us About Hosting Your nopCommerce Store

We build, upgrade and host nopCommerce stores. Tell us your platform, its version, where it is hosted now and what is going wrong. We reply within one business day. Or call (206) 325-5383.