Sandcastle’s Commitment To Privacy
Last updated: August 29, 2026
The privacy of our clients and visitors to our web site is very important to Sandcastle. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we have placed links to it in the footer of every page on the site.
The Information We Collect
This notice applies to all information collected or submitted on Sandcastle Interactive’s web site. Personally identifiable information can be left on the “Contact Us” Section. The types of personal information collected on these pages are: Name, Address, Email Address, and Phone Number.
Mobile Information
If you provide your mobile phone number to Sandcastle (for example, through a contact form or support request), we may use it to communicate with you regarding your inquiry, project updates, or account-related information. We do not use mobile numbers for marketing or promotional text messages.
Information Collected Automatically
When you visit our site, some information is collected automatically. This includes your IP address, browser and device type, the pages you view, how long you spend on them, and the site or search that referred you. It is tied to a randomly generated identifier stored in a cookie in your browser, not to your name, unless you separately choose to give us your name through a form.
We use the following services on this site:
- Google Analytics 4, to understand how visitors find and use the site.
- Google Ads, to measure whether our advertising leads to contacts from prospective clients.
- Google Tag Manager, which loads the two services above.
- Google reCAPTCHA, which protects our contact forms from automated spam.
- Vimeo, which delivers video content on some pages.
Each is operated by the company named, under that company’s own privacy policy.
We do not show a cookie consent banner. Instead, we limit what is collected in the first place, as described under “Your Choices” below.
The Way We Use Information
We use the information you provide about yourself when contacting Sandcastle to get in touch with prospective clients and others interested in our services or contacting our staff. This is formation is added to Sandcastle’s contact database and used for follow up to inquiries and at times, sent periodic newsletters to.
We use return email addresses to answer the email we receive, and notify customers and prospective customers of new services and periodic special offers. Such addresses are not shared, nor will they be shared with outside parties.
You can indicate on any of our newsletter announcements if you would NOT like to receive our newsletter as well as updates on our new services.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
SMS and Messaging Communications
We may occasionally use text messaging (SMS) to respond to your inquiries or provide essential updates related to your account or project. Message frequency will vary based on the nature of your request. Message and data rates may apply. We do not send unsolicited or recurring marketing messages.
We use the information collected automatically to see which pages and search terms bring people to the site, to find and fix pages that are not working well, and to measure whether our advertising reaches people looking for the services we offer. We do not use it to build profiles about individual visitors, and we do not attempt to identify you from it.
Sharing of Information
We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We do not trade, rent, or provide our contact lists to anyone.
The analytics and advertising services listed above do receive the automatically collected information described in that section, because that is how those services function. They act as our service providers and process that information on our behalf. We have turned off the Google Analytics settings that would allow that information to be used to build advertising audiences or personalized advertising.
We may also disclose information where we are legally required to do so, such as in response to a valid subpoena or court order.
No Sharing or Transfer of Mobile Data
We do not share your personal or mobile information with third parties for marketing or promotional purposes under any circumstances.
We do not transfer consumer data to any external organizations under any circumstances.
Your Choices
We do not use a cookie consent banner. Instead, we limit collection based on where you are.
If you are visiting from the European Economic Area, the United Kingdom, or Switzerland, analytics and advertising storage is switched off before anything loads. No analytics or advertising cookies are placed in your browser, and Google receives no identifier that could be tied to you.
Everywhere else, analytics runs as described above. You can opt out at any time:
- Install Google’s Analytics opt-out browser add-on, which works on every site you visit.
- Block or delete cookies in your browser settings. Nothing on this site will stop working if you do.
- Email us at info@sandcastle-web.com and ask us to exclude you.
Your Privacy Rights
Depending on where you live, you may have the right to ask us what personal information we hold about you, to ask for a copy of it, to ask us to correct it, or to ask us to delete it. You may also ask us to stop sending you email at any time.
To make any of these requests, email us at info@sandcastle-web.com or call 1.206.325.5383. We will not treat you differently for exercising any of these rights. We may need to confirm your identity first, which for most people means replying from the email address we already have on file.
If you are in the European Economic Area or the United Kingdom, you also have the right to object to processing and to complain to your local data protection authority.
Testimonial Letters & Email
Sandcastle will occasionally publish the text, or portions of the text, of letters and Email we receive which are complimentary, and exemplify our commitment to our clients. By submitting any such letter, you grant Sandcastle Interactive, LLC the right to publish the text and use it for marketing and promotional activities. Anonymity will be preserved for all people who submit testimonial letters for publishing. Only first names, last initials and city will be used to identify the sender.
Our Commitment To Data Security
To help prevent unauthorized access, maintain data accuracy, and support the correct use of information, we have put in place physical, electronic, and managerial procedures to safeguard the information we collect online. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
How Long We Keep Information
We keep contact and inquiry information for as long as we have an active or prospective business relationship with you, and afterwards only as long as we need it for our records. Analytics information is deleted automatically on Google’s schedule, currently 14 months after collection.
SMS Messaging Policy
By providing your mobile phone number, you consent to receive SMS messages from Sandcastle related to your registration, project, or account updates.
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Message Types: You may receive messages related to appointment confirmations, account notifications, or responses to your inquiries.
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Message Frequency: Messages are sent only as needed; frequency may vary; you may receive up to 4 messages per month.
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Rates: Message and data rates may apply.
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Opt-Out: To stop receiving SMS messages, text STOP or UNSUBSCRIBE.
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Help: For assistance, text HELP or contact us at 206.325.5383.
We do not use SMS for promotional or marketing purposes. Your mobile information is never shared or sold.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 1.206.325.5383 or send an email to info@sandcastle-web.com.
To opt out of SMS communications, text STOP at any time.
Sandcastle Interactive, LLC
14900 Interurban Ave. South, Ste. 271-92
Seattle, WA 98168